Please read these Terms and Conditions carefully before registering an account or using any services at Falcon Casino. By creating an account, you confirm that you have read, understood, and agreed to these terms in full.
These Terms and Conditions ("Terms") govern the use of the Falcon Casino website at falconcasino.co.uk and all associated services. Falcon Casino is operated under a Costa Rica licence and powered by the SoftSwiss platform.
By registering an account, making a deposit, claiming a bonus, or using any part of our platform, you agree to be bound by these Terms. If you do not agree, you must not use Falcon Casino.
We reserve the right to update or amend these Terms at any time. Material changes will be communicated to registered players via email or a notice on the website. Continued use of Falcon Casino after any changes constitutes acceptance of the revised Terms.
To register an account at Falcon Casino, you must:
One account per person: Each player is permitted one account only. Duplicate accounts are strictly prohibited and may result in permanent closure of all associated accounts and forfeiture of any balances or bonuses.
You are responsible for ensuring that all information provided during registration is accurate, truthful, and up to date. Falcon Casino reserves the right to verify any information provided and to suspend or close accounts where false or misleading information has been supplied.
You are responsible for maintaining the confidentiality of your account credentials. Do not share your password with any third party. Falcon Casino will not be liable for any loss or damage arising from unauthorised access to your account due to your failure to keep your credentials secure.
If you suspect that your account has been compromised, contact our support team immediately at [email protected].
A VPN is neither required nor permitted when using Falcon Casino. The use of a VPN to mask your location may result in account suspension.
The minimum deposit and withdrawal at Falcon Casino is £20. All transactions are processed in GBP. The maximum deposit is up to £10,000 depending on the payment method selected.
Withdrawal limits are £3,000 per day, £7,000 per week, and £20,000 per month. Cryptocurrency withdrawals are not subject to these limits. All withdrawals are subject to identity verification before processing.
Falcon Casino reserves the right to request proof of payment method ownership before processing any withdrawal. We reserve the right to delay or withhold withdrawals pending the satisfactory completion of identity and source of funds verification.
Full details on supported payment methods, processing times, and limits are available on our Deposit and Withdrawal pages.
All bonuses and promotions at Falcon Casino are subject to specific terms and conditions, including wagering requirements, eligible games, time limits, and maximum bet restrictions. These terms are provided alongside each individual promotion.
General bonus rules include:
Full details on all available promotions are available on our Bonuses page.
All games at Falcon Casino are provided by licensed, independently audited game providers and use certified Random Number Generator (RNG) technology to ensure fair outcomes. Game-specific rules are displayed within each game interface.
Falcon Casino reserves the right to void any bet or game round that has been placed or completed due to a technical error, malfunction, or software bug. In such cases, the affected stakes will be returned to the player's account.
The use of automated software, bots, scripts, or any other system designed to gain an unfair advantage is strictly prohibited and will result in immediate account closure and forfeiture of funds.
Falcon Casino is committed to responsible gambling. A full suite of player protection tools is available to all registered players, including deposit limits, loss limits, session time limits, reality checks, time-outs, and self-exclusion.
Full details are available on our Responsible Gaming page. If you are concerned about your gambling, please contact our support team or one of our trusted partners: GambleAware, GamCare, or Gambling Therapy.
Falcon Casino processes personal data in accordance with our Privacy Policy. By registering an account, you consent to the collection and processing of your personal data as described therein.
We use industry-standard SSL encryption to protect all data transmitted between you and Falcon Casino. We do not sell your personal data to third parties.
All content on the Falcon Casino website, including but not limited to text, graphics, logos, game content, software, and design, is the property of Falcon Casino or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any content without our prior written consent.
Falcon Casino provides its services on an "as is" basis and does not guarantee uninterrupted or error-free access to the platform. We shall not be liable for any losses arising from:
Our total liability to you in connection with these Terms shall not exceed the amount deposited by you in the 12 months preceding the claim.
These Terms and Conditions are governed by the laws of Costa Rica. Any disputes arising from or in connection with these Terms that cannot be resolved through our complaints procedure shall be subject to the exclusive jurisdiction of the courts of Costa Rica.
For complaints, please contact our customer service team in the first instance. We aim to resolve all complaints promptly and fairly.
For any questions regarding these Terms and Conditions, please contact us:
